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Privacy Policy

Last updated: April 6, 2026

Nexora Group LLC ("Nexora Group", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Information You Provide

When you fill out a contact or lead form on our website, we may collect your name, email address, phone number, company name, and any additional details you include in your message.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage patterns through analytics tools. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and interaction events such as form views and submissions.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request.
  • Send you a confirmation email after you submit a contact form.
  • Notify our team of new inquiries so we can follow up promptly.
  • Manage and organize leads in our customer relationship management (CRM) system.
  • Analyze website usage to improve our services and user experience.
  • Comply with applicable legal obligations.

3. Third-Party Services

We share your information with the following third-party service providers, solely for the purposes described above:

PostHog
Analytics platform used to track website usage and interaction events. PostHog may collect device information, IP addresses, and behavioral data.
Resend
Email delivery service used to send confirmation emails to you and notification emails to our team when you submit a contact form.
Odoo
Customer relationship management (CRM) platform where we store and manage lead information submitted through our forms.
Calendly
Scheduling platform linked from our website. When you use Calendly to book a meeting, Calendly's own privacy policy applies.
Google Fonts
We use Google Fonts to display typography on our website. Google may collect your IP address and browser information when fonts are loaded.

We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies through our analytics provider (PostHog) to collect usage data and improve your experience. These cookies help us understand how visitors interact with our website. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Lead information is retained in our CRM system for the duration of our business relationship and a reasonable period thereafter. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — Request a copy of the personal information we hold about you.
  • Correction — Request correction of inaccurate or incomplete information.
  • Deletion — Request deletion of your personal information, subject to legal retention obligations.
  • Objection — Object to the processing of your data for certain purposes.
  • Portability — Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from your jurisdiction. By submitting your information through our website, you consent to such transfers.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

[email protected]